Telecoms / Energy Auditing


In the current climate where increasing pressures on cost control and efficiency has never been so important, many corporate finance professionals are seeing the benefits of thorough, independent telecommunications and Energy auditing.


Margin Assurance


Industry studies show that communication providers leak 5-15% of gross revenues - with an entire industry geared to supporting the CP's in reducing these losses.


Optimisation


According to the Aberdeen Group 'Quick Fixes To Cut Telecom Costs' paper of November 2009, companies employing centralised management of assets and services were able to deliver;


How it Works


The process is very simple and requires very little time and effort from yourselves.


  • 21% decrease in mobile phone spend
  • 22% decrease in landline WAN spend
  • 36% decrease in landline voice spend
  • 15% reduction in FTE's to manage telecom overheads

Our Optimisation services are designed to bring clarity to your overall telecom expenditure building an inventory of current assets, services and usage profiles, and then exploiting this inventory to drive costs out through a range of managed services which include;

  • Inventory and asset management - Once an initial inventory is built, it is only effective to the point your next asset is procured or cancelled. Ongoing, we manage your fixed and mobile assets and services through processing and consolidating multiple-carrier invoices within our central repository.
  • Ordering and provisioning management - manage your Moves, Additions, Deletions & Changes (MADC's) across your network services and mobile assets, based on agreed contracts between you and your suppliers. This can include help desk for order placement and logistics support related to deployment and repair/replacement, and of course maintaining the Inventory.
  • Usage management - using call accounting and invoice data to provide a comprehensive view of services and usage. Managed by individual, department, cost centre or location across any number of corporate products, services and locations, Usage Management also identifies no/low-use services and abuse of services.
  • Invoice dispute management - a real-time recovery audit service. Comparing your expenditure with contracted rates across multiple carriers, any disputes are centrally managed via a web-enabled claims management portal.
  • Benchmarking - based upon your individual services and usage profiles, our benchmarking process provides a clear view of your current rates, terms and agreements in comparison with the ever-changing marketplace, This benchmark then allows you to re-negotiate with your existing service providers and/or transfer all or some services to new partners - processes we can support you with.
  • Reporting and business intelligence - Using our unique Unified Analytics platform, on-line presentation of your telecoms data, through a series of bespoke dashboards and KPI's. Examples of reporting includes trending, costs vs budget, usage profiling, validation of services and alerting - all searchable by individuals, costs centres, locations and business units. This functionality allows business functions, such as IT, HR and finance to generate data that can be acted on.