Utilities Expense Management


If you are like most organisations, your telecommunications costs represent your second largest expense, right behind payroll. Dulay Associates Utilities Expense Management (UEM) Solutions and Services can assist your organisation in managing your telecoms and energy expenditure and ensuring that any unnecessary costs are reduced.


How it Works


The process is remarkably simple. Once we have the information we will do majority of the work as we know that organisations need to focus on their core business.


Dulay Associates are passionate about ensuring you have a clear view of your telecoms and energy expenditure. Our UEM service means that we validate your invoices and identify services as they become redundant. As sites close and staff leave we aim to ensure these are monitored and take appropriate action to make sure they are removed from the bills and stay off. We then provide online management reporting via our unique online analytical client web portal. The analytical representation of your information will be something you will be proud of. The information can be made available very quickly either online at your desktop or via our mobile applications. Our unified analytical approach allows you to view all standard and bespoke data views from a single portal with sophisticated drill paths. We pride ourselves on being flexible and dedicated enough to manage and model your data and present it from a single portal.

  • Summary of costs - by vendor, - service type, - by region or subsidiary
  • Inventory by location or cost center
  • Performance against budget and reasons for variance
  • Easy Upper and lower target views
  • Flexible and versatile KPIs
  • Cost saving initiatives and progress to date
  • Exception reports
  • Refunds requested and obtained and recurring offenders
  • Client specific functions and much more
  • Bespoke data feed interfaces can be created and integrated.